We accept VISA, Mastercard, debit and cash. Many extended health plans offer reimbursement for some or all of the cost of physiotherapy. You will be issued a receipt suitable for submission to your extended medical provider.
* ICBC patients – please call or email the clinic before your first visit with your claim information so that we can confirm the status of your coverage.
We do not offer treatment for Worksafe BC (WCB) patients at this time.
Your first visit to Restore Physiotherapy
All new patients must fill in a patient intake form. To maximize your time with your physiotherapist, we ask that you either:
1. complete & submit it electronically via our online scheduler. It will be emailed to you once you book your first appointment (or just ask and we'll happily email it to you) OR
2. download the intake form using the link at the bottom of this page. You can either fill it in and email it back to us at firstname.lastname@example.org , or bring your completed paper copy with you to your assessment OR
3. arrive at the clinic 10 minutes prior to your scheduled appointment to fill out your intake form. If we are busy with a patient, you will see this form on a clipboard next to the treatment room door
Please dress comfortably so that we can more accurately observe your problem areas and assess your movements. We recommend shorts or pants with a loose waistband. Female clients are asked to bring a spaghetti strap tank top or sports bra. Please get changed prior to your session so that we can maximize your assessment and treatment time.
A doctor’s referral is not necessary for physiotherapy treatment; however, if you have one, please bring it with you. If you have any reports related to your injury (e.g. Xray, MRI, specialist report etc), please bring them with you or have your doctor’s office fax them to us at 1-855-235-3244
Restore Physiotherapy - New Westminster | 101 - 625 5th Ave, New Westminster, BC | Phone: 604-553-4799